Reviews about Robbins Brothers
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★ ★ ★ ★ ★
June 15, 2020, by Maurilio Muratalla Casillas
Robbins Brothers Thank you for the excellent costumer you provided me and my wife but I want to specially thank Socorro for her stunning costumer service. We have been dealing with her for at least 3 years and every single time we go to her, she is a great help. Guys, if you want an honest opinion, ask for Socorro!!
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★ ★ ★ ★ ★
December 03, 2019, by Justfun Son
I recently purchased an engagement ring through this location and from my first visit to my last I was treated with honesty, respect, care and understanding and they helped me to create an absolutely beautiful engagement ring. Barbara, Brandon and Alex all had to deal with my very specific and unwavering requirements and took every challenge in stride, doing whatever they could to help. Being a bit of a perfectionist and wanting to give my future life partner nothing short of the very best, it was for me, extremely stressful. I did weeks of research visited several different Jewelry stores and bought different diamonds in order to compare them side by side. When I picked up the ring for the first time, I examined it in the daylight next to the other diamond I was about to return. I was almost sick to my stomach. It was painfully clear to me that the other diamond was far superior and it wouldve haunted me for the rest of my life everytime I saw it on her hand. I could not give it to her knowing I had compromised in any way. So, 3 hours after I picked up my ring, I got in my car and drove about 50 miles in 30 minutes back to Robbins Brothers. I walked up to the manager Barbara and asked her to switch out the diamonds, expecting to pay some hefty fees. Instead, she got me a drink and said "lets see if we can switch it out right now". I was able to watch as they switched out the diamonds and she accepted the return with no additional fees. I walked out an hour later with the perfect ring. All in all Robbins Brothers of Torrance took what was for me, an incredibly stressful experience and made it as painless as it could possibly be. Bravo.
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★ ★ ★ ★ ★
March 29, 2019, by Douglas Poblano
Amazing! huge selection, friendly and patient staff, Matthew Brown was the person who helped me and my new fiance we spent over 5 hours there and he had all the time in the world for us, no pressure and no rush, honest and very knowledgeable about every product highly recommended me and my fiance are truly happy thanks Robbins Bros.!